Emotional intelligence plays a crucial role in fostering collaboration, reducing workplace conflict, and enhancing overall communication. This course helps employees develop self-awareness, regulate emotions, and practice empathy to improve interactions with colleagues, clients, and teams. Participants will gain practical strategies for active listening, managing stress in high-pressure situations, and building trust in professional relationships. By strengthening these skills, employees can enhance teamwork, navigate workplace challenges with confidence, and create a more inclusive and positive work environment.