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Cultural Competency & Sensitivity Training

Cultural competency is essential for fostering an inclusive, respectful, and effective workplace. As teams become increasingly diverse, the ability to navigate cultural differences, communicate effectively, and recognize unconscious biases is more important than ever. This course provides employees with practical strategies to enhance cross-cultural communication, foster inclusivity, and develop cultural awareness in professional settings. Participants will explore the impact of cultural norms on workplace interactions, learn how to adapt their communication styles for diverse audiences, and address potential misunderstandings with sensitivity and respect. By developing these skills, employees can build stronger working relationships, improve collaboration, and better serve diverse colleagues, clients, and stakeholders.

Who Should Attend?

This training is designed for:

  • Client-facing teams
  • Global and multicultural teams
  • Managers and team leaders

Delivery Format: 

  • Instructor-led Training (In-person or Virtual Live Session):  Interactive discussions, case studies, and Q&A sessions
  • Self-paced Online Course: Flexible learning with interactive modules and knowledge checks
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