Conducting Internal Workplace Investigations

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Workplace investigations are among the most sensitive and high-stakes responsibilities HR professionals and leaders face. This course equips participants with the knowledge, tools and confidence to conduct investigations that are fair, structured and defensible.

Aligned with legal expectations and best practices, the course covers each stage of the investigation process, from scoping allegations and applying trauma-informed interviewing, to managing evidence, assessing credibility and writing clear, well-supported findings. Participants will also explore how to recognize potential systemic issues, including patterns of harassment or bias, and apply structured frameworks to support consistent decision making.

Through interactive scenarios, practical exercises and a capstone investigation simulation, participants will build the skills and resources needed to apply investigation best practices in their organizations.

This course is designed for:

HR professionals responsible for addressing workplace complaints and investigations
Managers, supervisors and leaders who may be tasked with leading or supporting internal investigations
Compliance, legal or employee relations professionals seeking to strengthen investigative skill
Workplace investigators, both internal and external, who want to apply a more structured and defensible approach
Senior leaders and executives who oversee investigation outcomes and are responsible for decision making
Organizational leaders looking to strengthen internal investigation processes and reduce risk

Instructor-led Training (In-person or Virtual Live Session): Facilitated sessions that include instruction, discussion and applied learning activities. Participants have the opportunity to ask questions and practice core concepts in real time.
Self-paced Online Course: Eight progressive modules (approx. 8 - 10 hours to complete) that include video lessons, eBooks, practice exercises, knowledge checks and downloadable, practical resources. This course also includes a capstone project and final cumulative knowledge check. Participants can review content at their own pace over a 12-month access period and apply it to their workplace context.

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Conducting Internal Workplace Investigations

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