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Conducting Internal Workplace Investigations

Workplace investigations are among the most sensitive and high stakes responsibilities HR professionals and leaders face. This course equips participants with the knowledge, tools and confidence to conduct investigations that are fair, thorough and legally defensible.

Grounded in legal compliance and best practices, the course covers each stage of the investigation process, from scoping allegations and applying trauma informed interviewing, to managing evidence, assessing credibility and writing clear and defensible findings. Participants will also explore how to recognize systemic issues such as harassment and bias, and how to support leaders in implementing outcomes effectively.

Through case studies, interactive scenarios and practical exercises, participants will build the skills and resources needed to apply investigative best practices in their organizations.

Who Should Attend?

This course is designed for: 

  • HR professionals responsible for addressing workplace complaints and investigations
  • Managers, supervisors and leaders who may be tasked with leading or supporting internal investigations
  • Compliance, legal or employee relations professionals seeking to strengthen investigative skills

Delivery Format: 

  • Instructor-led Training (In-person or Virtual Live Session): Facilitated sessions that include instruction, discussion and applied learning activities. Participants have the opportunity to ask questions and practice core concepts in real time.
  • Self-paced Online Course: An independent learning option with short video lessons, guided examples and practical resources. Participants can review content at their own pace and apply it to their workplace context.

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